
The Central Consumer Protection Authority (CCPA) has imposed a penalty of ₹10 lakh on Rapido's parent company for unfair trade practices.
Rapido's pre-ride tipping and colour-coded 'Set your price' features were deemed as dark patterns, prompting the CCPA to direct Rapido to discontinue misleading prompts.
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Coverage blindspot: Reporting on this development is currently concentrated in other segments of the media landscape.
Coverage blindspot: Reporting on this development is currently concentrated in other segments of the media landscape.
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The penalty sets a precedent for regulating unfair trade practices in the ride-hailing industry
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